Contact Us

Do you have any questions regarding our e-scooters, orders, warranties, or returns? Our customer service team is here to assist you.
Our warehouse address:
Othello Produkt GmbH (Othello-TF)
Kieselstr 3-5
51371 Leverkusen
Germany
Phone: +49 152 23583065
Email: support@todimart-escooter.com
Customer service hours:
Monday to Friday: 3:00 AM – 12:00 PM (German time).
Todimart is committed to providing you with the best service; please feel free to contact us if you encounter any issues.
We will respond to your message within 24 hours on business days.
If you do not receive a reply, please contact us again.